Bridging the Gap Between Provisioning and Customer Experience

Working closely with customers who develop and deploy network automation, I’ve often heard the question: “Is the configured network service actually delivered according to customer expectations?” This is not just theoretical; it reflects a real-world challenge many service providers face. It can be difficult to get the right configuration in place in time for any…

Bridging the Gap Between Provisioning and Customer Experience

Working closely with customers who develop and deploy network automation, I’ve often heard the question: “Is the configured network service actually delivered according to customer expectations?” This is not just theoretical; it reflects a real-world challenge many service providers face. It can be difficult to get the right configuration in place in time for any…

Limit exposure to harmful chemicals in personal care products : NPR

Researchers and experts share safety tips to make your skin care and beauty regimen leaner and cleaner. Beck Harlan/NPR hide caption toggle caption Beck Harlan/NPR Do you know what’s in the lotions, creams and gels you use on your hair and skin every day? Research has shown that some of the ingredients found in personal…

How Cisco’s Focus On Talent Transformed My Tech Career

This post was authored by Khushi Saxena, a technical consulting engineer intern on the Customer Experience Team. I never imagined that a global giant like Cisco would notice someone like me — yet here I am, living proof that skills matter more than background. Coming from an entirely non-technical background, my first year of college…

HHS guts sexual violence prevention division, leaving local efforts adrift : NPR

In April, many communities hold events to raise awareness of sexual violence, such as this event in Reading, Pa., in 2021, put on by Safe Berks. Sexual violence prevention efforts often get funding and support from the federal government. Ben Hasty/MediaNews Group/Reading Eagle/Getty Images hide caption toggle caption Ben Hasty/MediaNews Group/Reading Eagle/Getty Images April 1…

Who Will Care for Infants With H.I.V. Overseas?

The Trump administration has dismissed the few remaining health officials who oversaw care for some of the world’s most vulnerable people: more than 500,000 children and more than 600,000 pregnant women with H.I.V. in low-income countries. Expert teams that managed programs meant to prevent newborns from acquiring H.I.V. from their mothers and to provide treatment…

Who Will Care for Infants With H.I.V. Overseas?

The Trump administration has dismissed the few remaining health officials who oversaw care for some of the world’s most vulnerable people: more than 500,000 children and more than 600,000 pregnant women with H.I.V. in low-income countries. Expert teams that managed programs meant to prevent newborns from acquiring H.I.V. from their mothers and to provide treatment…